Skip to content

Jewellery Care

A lifetime of care

Gold and platinum jewellery without diamonds or gems stones

Plain metal pieces can safely be cleaned using warm mildly soapy water. Depending on how dirty, they can be soaked for 20 minutes and a soft tooth brush can be used to help clean out from any corners or tight spots. Remember to wash in a plastic bowl over the sink to avoid dropping your precious jewellery items down the plug hole and to help avoid scratching!

Over time your white gold will lose its rhodium coating and start to appear off white. This can be rectified by a local jewellery workshop, and they can also give platinum pieces a polish to revive their shine too.

Diamond Rings

Diamond rings /stone set jewellery – When cleaning any items with stones set it is very important that you are gentle. Warm very mild soapy water can still be used with a soft brush and there are several at home jewellery cleaning products available.

Ultra sonic cleaning

Jewellery workshops will almost always be able to offer a jewellery cleaning by ”Ultra sonic|’ machine. This is simply a process of micro-vibration through liquid. The jeweller should check the security and integrity of any stone set pieces before putting them into the ultrasonic machine as even tiny vibrations can speed up any loosening of stones that an occur over time.

Regular checks and servicing

With the above in mind it is advised that you regularly check settings or fixings or any part of your jewellery that is either delicate or holding onto something precious. Claws can take knocks from time to time, metals can wear away over time too and many insurance companies will require due care is paid to the maintenance of your jewellery.


Check your insurance policy covers your jewellery, all of it, to its full value! There are specialist jewellery insurance companies in the marketplace if you find you are over the value. Regularly update your policy after revaluing your pieces. You may find an appraisal from a jewellers or a receipt will satisfy, however you may need to have a full valuation carried out by a registered valuer. Your insurance company should be able to provide you with an approved list.